Terms and Conditions

Effective Date: 14 October 2024

Welcome to HelenaSips Wine Academy! By accessing or using our platform, you agree to comply with these Terms and Conditions. Please read them carefully before purchasing a membership.

1. Membership Plans

We offer the following membership options:

- Lifetime Membership: A one-time payment grants access to the Academy for as long as it operates. Lifetime memberships are non-refundable, and cancellations are not permitted after purchase.

- Subscription Plans (if applicable): Subscription plans may involve an upfront fee and a recurring monthly charge. Subscriptions can be cancelled at any time, but charges for previous billing periods are non-refundable.

HelenaSips Wine Academy reserves the right to modify, discontinue, or introduce new membership models. If changes are made, you will be notified via email or through the platform, and such changes will apply to future purchases.

 

Lifetime Membership and Academy Closure

In the event that HelenaSips Wine Academy ceases operations or undergoes significant changes such as rebranding or transfer of ownership, we will make reasonable efforts to notify Lifetime Members in advance. HelenaSips Wine Academy reserves the right to terminate Lifetime Memberships without refunds if the Academy ceases to exist. However, if the Academy transitions to a new platform or ownership, Lifetime Members will retain access under similar terms unless explicitly stated otherwise.

2. Content Usage

All content provided by HelenaSips Wine Academy, including but not limited to videos, articles, tasting notes, and educational materials, is the intellectual property of HelenaSips Wine Academy.

- You are granted a limited, non-transferable, non-exclusive right to access and use the content for personal, non-commercial purposes.
- Downloading, copying, reproducing, or redistributing any content without express written permission is strictly prohibited.
- Any violation of these terms may result in suspension or termination of your access to the Academy, and legal action may be pursued where appropriate.

3. Affiliate Links and Partner Products

HelenaSips Wine Academy may feature affiliate links and partner products in our members-only shop. These links and products may change over time. By purchasing through these links or products, you acknowledge that HelenaSips Wine Academy may receive commissions or incentives from third-party vendors. While we strive to feature high-quality products, we are not responsible for the availability, terms, or conditions of third-party products. We encourage you to review their terms before making any purchases.

4. Community Features

When enabled, community features such as forums or commenting areas will be moderated to ensure a positive and respectful environment.

- Offensive, harmful, or inappropriate content will be removed, and users who violate community guidelines may be suspended or permanently banned.
- If the platform supports flagging, users will be able to report content that violates the guidelines. Moderators will take appropriate action based on these reports.

Appeals Process for Account Suspensions or Bans

If your account is suspended or banned for violating community guidelines, you have the right to appeal the decision by contacting us at [email protected]. Your appeal should include:

1. Your full name and registered email address.
   2. A detailed explanation of why you believe the suspension or ban was unwarranted.
   3. Any supporting evidence or context.

Appeals will be reviewed within 14 business days. HelenaSips Wine Academy reserves the right to uphold or overturn the ban based on our investigation. All decisions are final.

5. Age Restrictions

By purchasing a membership, you confirm that you are at least 18 years of age or the legal drinking age in your country. HelenaSips Wine Academy is not responsible for verifying the legal drinking age in your jurisdiction, and you assume all responsibility for compliance with local laws.

6. Payments and Billing

- Payments for lifetime memberships are required upfront and may be made through available payment methods such as Klarna, Google Pay, and credit cards.
- For subscription plans, payments will be automatically collected via Direct Debit or recurring billing on the payment method provided. Subscriptions can be cancelled at any time, but payments for periods already invoiced are non-refundable.

Subscription Cancellation and Refunds

Subscriptions can be cancelled at any time via your account settings. Upon cancellation, your access to paid content will remain available until the end of the current billing cycle. Fees for past billing periods are non-refundable, and we do not provide prorated refunds for cancellations made during an active billing cycle.

7. Disclaimers

HelenaSips Wine Academy provides educational content only and does not make any warranties or representations regarding the accuracy or completeness of the material.

- We are not liable for any actions or decisions made by users based on the content provided.
- The content is intended for informational and educational purposes and should not be considered professional advice, including legal or financial advice.

8. Content Delivery and Availability

While HelenaSips Wine Academy strives to provide up-to-date content, we make no guarantee about the frequency or availability of updates.

- Helena may review wines after tastings, but there is no guarantee that specific wines will be reviewed or included in the curriculum.

9. Changes to the Terms

HelenaSips Wine Academy may modify these Terms and Conditions at any time. Changes will be effective when posted on the platform or notified via email. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.